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Location : Shropshire
Registration date : 2013-01-25

PostSubject: GSF CAR PARTS   Tue Feb 05, 2013 8:33 pm

GSF CAR PARTS


GSF are trade specialists but all retail customers can expect a warm welcome from thier experienced and knowledgeable staff. They stock a huge range of parts for all makes of car and light commercial vehicles, whether you are looking for original quality or a cheaper budget version you can be sure of a great parts and great discounts; in many cases up to 50% off main dealer retail prices.


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PostSubject: Re: GSF CAR PARTS   Wed Jul 30, 2014 4:51 pm

Ok just got back from GSF told them they gave me the wrong clutch but they were adamant that it was the correct clutch, anyway we fitted it on Saturday started the bug put it into gear and there was an almighty scream, so engine back out only to discover that the pressure plate had fallen to pieces and a part of it had completely sheared off. So back at the counter of GSF the young lad I spoke to about it said I couldn't have an immediate refund ? I asked why and his reply was that is was company policy to send the item back to the manufacturer to have it tested by an engineer, when I asked how long it takes he said it could take up to 6 I said your having a laugh but no he wasn't I then asked to speak to the manager who told me the same crap so I asked him where it says that in their terms of sale but he didn't reply. I stood my ground and said I am not prepared to wait that long you sold me faulty goods that were the wrong part anyway and I'll take this up with Trading standards and MasterCard, at this point he said he would have a word with his manager, he then returned and agreed an immediate refund. Well that's about it but folks do remember that GSF have hidden policy that they do not give immediate refunds for faulty or wrongly supplied goods, this was at the Shrewsbury branch. One more thing which I now intend to address directly with their head off is that the you lad had a mouth like a dustbin with customers that were in front of me and I had my partner with me which I'm sure most will agree that the use of bad language ie Fu**ing is not something to be used in front of a Woman or Children. I wont be using Goods Sold Faulty again Otherwise known as GSF Headbang 

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